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Our mission is to provide our
customers with Premier Distribution and Service
of hydraulic & pneumatic components, fluid
connectors, seals & packings, and related
products. We will accomplish this goal through
the following business strategies:
- Adhering to our Customer Pledge.
- Providing superior product availability
- quick response time.
- Providing knowledgeable and consultative
selling - problem solving.
- Adhering to our Employee Pledge.
- Adhering to our values.
- Providing state-of-the-art information
systems and processes.
- Investing in new services, products
and businesses.
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Fluid Connector Products is your one stop source for all your fluid connector, hose, seals and packing, and related products. Our strict adherence to our Customer Pledge and our Inventory Philosophy ensures that you receive world-class customer service. So, when you are looking for hydraulic and pneumatic parts in Oregon, Idaho, and Washington look at FCPI as your one stop shop. |
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Customer
Pledge |
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Products |
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We pledge to our customers
that we will provide them
with the widest possible
inventory and selection
of hydraulic & pneumatic
components, fluid connectors,
seals & packings, and
related products at the
fairest possible prices. |
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Services |
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Further, we pledge to
earn our customers' business
by understanding their needs,
listening carefully to their
suggestions, and working
continually with them to
improve our products and
services in every way. |
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Spirit |
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Finally, we pledge to
attend to every detail of
our business with enthusiasm
and friendliness, a genuine
sense of urgency, an exacting
accuracy, exceptional follow
through, and a high degree
of professionalism. |
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Inventory
Philosophy |
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The
Items you want warehoused
locally, where and when
you need them! |
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- Ship majority of orders
within 24 hours
- Never Run Out - NRO
software
- Daily inventory management
- part of core competency
- Broad based inventory
- not just the "A"
items
- Minimize customers
downtime
- Same day service
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